The way we work is very simple – it is one alcoholic talking to another – if you want to contact us – either because you want help with your drinking problem or because you are professionally interested in the work we do – please feel free to get in touch.

Contacting AA

If you need help with a drinking problem either phone our national help line
on 0800 9177 650 or contact us by

These services are staffed by volunteer members of AA who will be happy to answer your questions or put you in touch with those who can.

Or for more general queries about AA you can write to our General Service Office (GSO):-
Alcoholics Anonymous,
PO Box 1, 10 Toft Green, York YO1 7NJ.

Tel. 01904 644026 (Office hours only)

The AA Southern Service Office
1 Raven Wharf, 14 Lefone Street, Londom SE1 2LR
London Helpline 0207 407 0700 open 10am – 10pm 365 days a year


AA Northern Service Office (NSO)
Baltic Chambers, 50 Wellington Street, Glasgow G2 6HJ

Tel. 0141 226 2214 (Monday to Friday 9am to 5pm)

Outside of Great Britain please contact the Alcoholics Anonymous General Service Office in your own country.


CONTACT US — 7 Comments

  1. Where do I find the words: King Baby? Is it in the big book or the step book or anywhere in our literature? Thanks

    • It’s from the “The Ego Factors In Surrender In Alcoholism” by Harry M. Tiebout, M.D. who was AA’s psychiatric adviser in the 1940’s.

  2. The AA Southern Service Office moved from above address over a year ago to
    1 Raven Wharf, 14 Lefone Street, Londom SE1 2LR
    London Helpline 0207 407 0700 open 10am – 10pm 365 days a year

  3. I will be arriving in London on Thursday8th can anyone tel me if there is any meetings around London bridge I will be here for 2weeks.

    • Please contact Website below for up dated details.

      London Bridge Friday Nights! What Now? Newcomers Friday

      Bermondsey Village Hall, Kirby Grove
      Distance: 0 miles
      Time: 19.00
      Postcode: SE1 3TD

      Southwark: There is a Solution Newcomers Mtg Tuesday

      Welsh Congregational Hall, 90 Southwark Bridge Road, London.
      Distance: 0 miles
      Time: 19.30 – duration 1hr 15mins
      Postcode: SE1 0EX

      Bermondsey Tuesday

      St Mary Magdalene Church, 193 Bermondsey St
      Distance: 0 miles
      Time: 20.00
      Postcode: SE1 3UW

      City Survivors Discussion Wednesday

      St Margaret Pattens Church, Rood Lane, off East Cheap
      Distance: 1 mile
      Time: 18.00
      Postcode: EC3M 1HS

  4. Hello North-East Wales Intergroup!

    We are the Online Response Service for Alcoholics Anonymous, specifically for those seeking direct help with their drinking problems. We also aim to help friends and family of suffering alcoholics.

    It has come to our notice that your listing is still showing the old help e-mail address. Please be advised that the current address is: We would be most grateful if you could amend your listing to reflect this change.

    Kind Regards,
    Administration Team – Online Responder Service of Alcoholics Anonymous”

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